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Mile End Library open 24/7


Security Staff

The Library will be staffed by Security from 21:30 during the weekdays and from 20:00 at weekends.

Please treat the security team with respect and courtesy. They are unable to check Library accounts or answer circulation queries.  If you have any problems taking out a book, logging into an e-resource or with your account please contact Library staff by emailing library@qmul.ac.uk and your email will be dealt with as soon as possible during staffed hours.

No ID Card No Access

You need your QM University/ Alumni / QM Visitor / QM SCONUL ID card/s to gain access to the Library.  This is especially important during Self-Service hours when Security staff will be on duty. There are no exceptions.  

Patrols

Security will patrol the Library at regular intervals throughout the night.  They will be checking that users are being considerate of their colleagues and using the library for study purposes only.  If required, please be prepared to produce your ID card. 

 


Zoning 

Students who use any of the facilities within the library are expected to comply with the rules applying to the particular zone and also be considerate of other students in the zone you are working in. Any users whose behaviour is deemed unacceptable by a member of library or security staff may be asked to leave.

You have a choice of 3 different zones:

Silent zone
Quiet zone
Discussion zone

Food and Drink 

Lidded hot and cold drinks are allowed. Cold snacks are also acceptable on the Ground Floor only. Food should not be consumed anywhere else in the Library.  Due to hygiene issues, hot food is not allowed in the Library. This includes food that is normally eaten hot. Please do not bring it into the Library as you will be asked to leave with your food.

Other food areas on campus where you can eat your food can be found here

During 24/7 the Learning Cafe will be open:

Monday-Friday 09:00-20:00
Weekend 13:00-19:00

Desk Clearing – maximising the availability of seats for the benefit of all users

The Library is a working space for everyone.There is always a high demand for study spaces, especially when nearing exam time.

For the most part, students feel it is unfair to reserve desks with belongings for long periods of time when the space could be used by others. Desk Clearing can occur at any time, however, it tends to be actively used during 24/7 to ensure the availability of study spaces by minimising the reservation of spaces. 

If you need to go for a break, please clear away your belongings so that another student can use the space especially, for example, if you are taking a lunch break.  Please note that:-

  • Any belongings left in the library are at the owner’s risk
  • Any belongings left unattended for one hour or more will be removed by staff so that other students can use the study space. A Desk Clearing Notice will be left on the desk. Please take this notice to the Welcome Desk where your items will be returned to you
  • QM Library books will be returned and re-shelved
  • Please inform a member of the Library Staff should you wish to report a desk that may require our attention.  This will assist students in finding a study space as well as help avoid desks being out of action for a long period of time

Staff can be contacted by calling the Welcome Desk on 020 7882 7311 or NOISELINE on 07342 07320

Cleaning 

Please treat the Library cleaning team with courtesy and respect.  Regular cleaning will take place and it may cause some disruption to your studies but please be patient with staff as they are working to make the Library a clean and pleasant space for you to work and study in.

Remember to help keep your library clean by putting all rubbish in the bins provided.

Printers

Throughout the day Library staff will fill the printers with paper and change toners if required. They will also refill before they leave and handover to Security. Security staff unfortunately will not be able to fix paper jams or other problems and these will be dealt with when Library staff return. Remember that printers are available on all floors of the library and also in Canalside and The Hive. Check opening hours here.  

 


Breaks

Don’t be tempted to spend every hour in the library during 24/7.  Please plan your studies and regular breaks.  A good night’s sleep is essential!  (BTW no sleeping in the Library!)

Study Well 

Tips from your Student Union on study methods, good revision habits, relaxation techniques and a full list of QMSU 24/7 supportive events can be found here.

Information about writing and study guidance available on the Learning Development website

There are also books in the Teaching Collection that you may find useful covering various topics such as dealing with stress, relaxation techniques, study methods etc.  The Teaching Collection is on the Ground Floor near the Learning Cafe.

Personal Belongings

It is your responsibility to look after your belongings.  Please do not leave your belongings unattended.   If you need a break away from your desk it is advised that you take your valuables with you or leave them with a friend.  Security staff patrol the library on a regular basis but the onus is on you to take care of your possessions.  If you have any problems please seek help and advice at the Welcome Desk.

Personal Safety 

If you are planning on studying late, you should consider and plan your journey home before you leave the Library. For tips on how to ‘stay safe’ please see the QMUL Security Service Personal Safety Guide.

 

Study well and take care - Enjoy 24/7 @Mile End!

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