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Library Services

Accessing your Library Services over Christmas

During the Christmas vacation, there will be some changes to our opening times, loan periods and availability of staff to handle your enquiries. We have set out below some key things to bear in mind to help you continue with your studies during this time. 

In the meantime, we would like to extend warm wishes for the festive season, however you plan to spend it, from all the staff in Library Services. 

Library opening hours

This year Mile End Library will be open throughout the vacation period (with the exception of 24th to 28th December inclusive and 1st January 2021). 

West Smithfield Library will be open weekdays except 24th, 25th, 28th December and 1st January 2021.

Whitechapel Library will be closed from Monday 21st December, re-opening on Saturday 2nd January 2021.

The Hive will be closed too, re-opening on the 4th January 2021.

For site specific information on opening hours, see our Opening Hours page

Study spaces need to be booked in advance using the online booking system.

Study spaces open during the Christmas Vacation

  • Canalside – 10:00 - 22:00
  • Graduate Centre 7th Floor Study Space (PG students only) – 10:00 - 22:00

Study spaces need to be booked in advance using the online booking system.

Extended loan periods, borrowing and returns

Library books will be due back on 2nd January, however they will automatically renew unless recalled by another user.

We will be unable to issue any items from Mile End Library between December 18th and January 3rd. The Click & Collect Service will resume on the 4th January 2021.

Self-service borrow and return will be available at West Smithfield Library.

If you wish to return an item over the Winter Break, please use the Out of Hours Book Drop next to the entrance of Mile End Library. The Book Drop is accessible 24 hours a day. If you wish to return a book to West Smithfield Library please use the self-service returns machine during opening hours.

To return your items via post, please send items via recorded delivery to the following address:

Book Returns,

Mile End Library,

Queen Mary University of London,

Mile End Road,

London

E1 4NS

United Kingdom

 

The Inter-Library Loans (ILLs) Service will resume on the 4th January 2021.

 

Accessing e-resources off-campus

You can access a significant proportion of our electronic collections off-campus, information on how to do this is available E-Resources News & Help webpage under the ‘Access’ section of the page. 

You’ll need your QMUL ITS login, and to start by going to Library Search.

We strongly recommend that you try accessing them off-campus before our libraries close, so you have an opportunity to contact Library staff if you encounter any problems. 

For e-resources access queries please contact: ejournals@qmul.ac.uk. This inbox will be monitored during the Winter Break, but responses may take a little longer than usual.

For help finding and using databases for your subject, check out the subject pages or contact your liaison librarian (contact details on your subject page).

Enquiries Service

There will be a reduced enquiry service available from the Welcome Desk at Mile End Library. Library Staff will be available from 10:00 - 16:00 on 21st, 22nd and 23rd, plus 29th, 30th and 31st December.

The library@qmul.ac.uk email enquiry service will pause on December 18th and re-start on 4th January. 

Other Services available over the Christmas Vacation

For more information about the full range of services available to students over the Christmas vacation period please visit the Christmas Support for Students page.