Fines are charged for late return of items, as follows:
|Loan type||Fine rate per item|
|One Day Loan||50p per day or part day|
|One Week Loan||50p per day or part day|
|Videos / DVDs||50p per day or part day|
|Ordinary Loan||10p per day or part day|
You can still borrow up until the point your fines reach £12.00 (whether for books you’ve already returned or renewed or on currently overdue items). Once you reach this amount, you will need to pay off your fines to get your balance under £12.00 before you can borrow or renew any further items.
Note that you will be stopped from borrowing or renewing when the fines on any currently overdue items reach £12.00, but you will not be able to pay these fines off until you actually return the items to the Library.
How to pay fines
You can pay fines on-line here. Alternatively, fines can be paid in cash in the library at the Self-service kiosks using your Library i-pay account, which is stored on your Queen Mary ID/Library card, and works in the same way as TfL's Oyster card. You will need your College ID/Library card and PIN to carry out these transactions.
If you are experiencing difficulties for any reason with fines, please contact us and we will do our best to help you resolve matters.
Library invoices and debtor procedures
Library invoices and debtor procedures are used to improve recovery of overdue library resources throughout the year and to apply a consistent policy to all students. Please return borrowed material promptly so that other library users can make use of it.
The library will send you two e-mail reminders for borrowed material that become overdue. If material is not returned, an invoice will be sent for the cost of replacement. Borrowed material which is not returned or paid for within 14 days of an invoice constitutes a debt to the College.
Library fines do not constitute a debt to the College, but should be cleared before the end of the academic year if you are finishing your studies, or before you leave for the summer vacation if you are continuing.
If you are experiencing difficulties for any reason with overdue material or fines, please contact us and we will do our best to help you resolve matters.