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Fines

Fines are charged for late return of items, as follows:

Loan typeFine rate per item
One Day Loan 50p per day or part day
One Week Loan 10p per day or part day
Videos / DVDs 50p per day or part day
Ordinary Loan 5p per day or part day
Laptop Loan £1.00 per hour 
ILLs 50p per day or part day


As from October 1st 2018 fines for One Week and Ordinary loans have been reduced.  

Reduction in fines of 1 week loans from 50p to 10p

Reduction in fines of Ordinary loans from 10p to 5p

Laptops, DVDs, One Day Loans and ILLs fines will remain the same.

 

From 1st to 14th October 2018 QMUL Libraries will be offering a Fines Amnesty for our users. Any existing fines on the system will be waived up to and including 14th October as follows:

1. Items already returned: any actual fines on the system, including those created prior to Monday 1st October, will be waived.

2. Items not yet returned: fines on any items returned during this two week period will be waived.

 

You can still borrow up until the point your fines reach £12.00 (whether for books you’ve already returned or renewed or on currently overdue items). Once you reach this amount, you will need to pay off your fines to get your balance under £12.00 before you can borrow or renew any further items.

Note that you will be stopped from borrowing or renewing when the fines on any currently overdue items reach £12.00, but you will not be able to pay these fines off until you actually return the items to the Library.

How to pay fines

You can pay fines on-line here. Alternatively, fines can be paid in the library at the Self-service kiosks using your Queen Mary ID/Library card.

If you are experiencing difficulties for any reason with fines, please contact us and we will do our best to help you resolve matters.

 

Library invoices and debtor procedures

Library invoices and debtor procedures are used to improve recovery of overdue library resources throughout the year and to apply a consistent policy to all students. Please return borrowed material promptly so that other library users can make use of it.

The library will send you two e-mail reminders for borrowed material that become overdue.  If material is not  returned, an invoice will be sent for the cost of replacement.  Borrowed material which is not returned or paid for within 14 days of an invoice constitutes a debt to the College.

Library fines do not constitute a debt to the College, but should be cleared before the end of the academic year if you are finishing your studies, or before you leave for the summer vacation if you are continuing.

If you are experiencing difficulties for any reason with overdue material or fines, please contact us and we will do our best to help you resolve matters.

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